Description

The Amazon Health Services Employee Relations team supports Amazon Pharmacy and One Medical employees and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop our team of employee relations professionals. The Principal will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. The Principal will report directly to the lead for the Global Delivery Services Employee Relations team and serve as a key member of the leadership team.

Key job responsibilities
- Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
- Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment and leadership
- Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience
- Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
- Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
- Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
- Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
- Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
- Work at Scale: Design solutions for a single person, clinic, site, remote team, or situation, then translate, design, and launch sustainable mechanisms for entire networks
- Hire & Develop the Best: Lead the development and growth of our field/corporate employee relations team