Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud growing. We support all AWS data center critical infrastructure, including power and cooling equipment that supports all of the servers, storage, and networking — ensuring our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety, security, and quality while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you experienced in transforming data into actionable insights? Data Center Capacity Delivery Commissioning (DCCD Cx) is looking for an exceptional individual to join our Commissioning organization as a Commissioning Program Analyst. In this role, you will source, manage, and analyze data to support an intelligent team of commissioning professionals delivering data center capacity to support Amazon's growth in APAC. You will use data to change the commissioning delivery landscape with Business Analytics and Intelligence, driving Operational Excellence within APJC and globally. Working backwards from our customers, we innovate and are committed to delivering customer satisfaction—delivering faster with improved quality without compromising safety.

Key job responsibilities
Business Analytics
• Translate basic business problem statements into analysis requirements
• Communicate analysis and work with business stakeholders to understand its value and propose changes

Business Intelligence
• Develop audit and compliance mechanisms to ensure data integrity
• Write queries and output efficiently
• Convert data to make it analysis-ready through basic descriptives, aggregations, and pivots
• Implement/deploy data visualization or communication tools (e.g., metrics dashboards, decks)
• Gather data across APAC to support reporting, including scope, schedule, budget, resources, quality and risk management, reporting, and metric development/tracking

Operational Excellence
• Identify gaps, measure inefficiencies/impact, propose actions, measure success, and iterate
• Identify gaps and create system SOPs to drive efficiencies and reduce level of effort (LOE) on repeating and overlapping data entries, eliminate non-value-add activities, remove blockers, and drive automation
• Build metrics on dashboards for KPI and Key Value Driver reporting to drive better performance internally and externally
• Liaise with APAC, AMER, and EMEA counterparts to drive global alignment

A day in the life
You will use data and anecdotes to tactically drive internal customers to manage project risks (safety, quality, time, and cost) globally. You will use your knowledge and experience to develop dashboards. You will apply business acumen to develop actionable insights and simplify reporting to peers and leadership to drive better business outcomes. You will need to have the backbone to tell the business what is slowing us down, backed by data analysis. You will partner with peers to develop solutions that enable the business to be agile and adaptable to deliver high-quality builds with consistency.

About the team
The AWS Data Center Capacity Delivery Commissioning Team (DCCD Cx) is an independent critical infrastructure validations team within the Data Centre Capacity Delivery (DCCD) organization. This team of professional Electrical Engineers, Mechanical Engineers, Controls Engineers, Project Managers, Operators and seasoned Amazonians are uniquely positioned to provide deeply detailed engineering and operational review and testing of equipment designs, operational functionality and construction practices. We are focused on ensuring the rapid delivery of a quality product while maintaining full transparency, recording metrics of manufacturer/contractor/equipment issues in new builds and upgrade projects, whilst identifying opportunities for all our peers and customers.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.