Patient Access Representative

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The successful candidate:

Hours: Mon - Fri 7:30am - 4:00pm

Performs all tasks related to the admission/discharge/transfer process for all patient types. Performs accurate collection of patient demographic and insurance information, to be verified upon each patient registration. Performs check-in, check-out process for all registration appointments. Obtains all required patient registration forms, patient identification cards, and insurance cards. Prepares for upcoming registration appointments.

JOB QUALIFICATIONS

Experience

• Two years’ experience with healthcare admission and registration processes

Education

• High School Diploma or equivalent

Skills required

• Excellent customer service skills;

• Familiarity with computers, EHR, Microsoft Office products;

• Organized and detail oriented;

• Professional telephone etiquette and solid communication (verbal and written) skills;

• Self-starter with ability to work independently

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, click here: Benefits Information