Airfreight Import Manager
DHL
Job Title: Airfreight Import Manager
Job Location: Atlanta, GA
We have an exciting opportunity for an AIRFREIGHT IMPORT MANAGER to manage and drive the performance of the Air Import team. This position will be based in Atlanta, GA.
Key Responsibilities:
- Responsible for AFR Import P&L and operational KPI’s
- Ensures customer and operations requirements are met and takes corrective actions in case of deviations from customer requirements
- Ensures handling of required Import documents according to regulations and internal procedures
- Follows-up shipment status in the Import area, identifies incidents and ensures resolution of incidents
- Supports Customer Service in the incident and exception management resolution
- Creates, builds and maintains excellent relationships with key suppliers both internal and external
- Continuously monitors supplier performance and develops improvement plan when required
- Identifies training needs and opportunities to develop a highly skilled functional department
- Creates, builds and maintains relationships with other internal functions
- Acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
- Ensures that proper implementation of customer has been conducted before Operations is starting regular business service
- Drives Continuous Improvement in Process Flows for Air Import as well as with the Warehouse and Dispatch work streams.
Skills / Requirements:
- Extensive knowledge of AFR Import Operations and Customer Service
- High Level Leadership Skills (communication, motivation and interpersonal skills)
- Demonstrates strong communication capabilities
- Easily capable of making well informed decisions
- BS/BA degree preferred
- 8+ years Freight Forwarding experience
- 5+ years of supervisory or management experience.
Pay Range: $93,142.50 - $124,190.00+ (Based on Experience)
Benefits (All Non-Union Employees)
- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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