Job Summary: The Workforce Innovation and Opportunity Act Program Specialist provides specialized guidance, day-to-day technical management and expertise of the WIOA Program.

Essential Functions:
• Provides program technical assistance to staff, students, faculty
administrators and other customers including programmatic and
operational functions in program/operational areas. (25%)
• Ensure participant/student has gathered all required documents
prior to scheduling orientation. (10%)
• Establishes and maintains applicable financial and/or official records. (10%)
• Maintains supplies and equipment and notifies WIOA Coordinator of
the need to replenish supplies or the need for equipment repairs. (5%)
• Share knowledge of services of the Comprehensive and Affiliate One
Stop partners and other community resources. (5%)
• Assist customers with resume, job search, and interview preparation
process (15%)
• Make presentations to WGTC classes as requested for recruitment
of participants/students. (15%)
• Attend job fairs, community events, community organization
meetings and WGTC events for recruitment of participants/students
which may include weekends and evenings (10%)
• Other duties as assigned (5%)

Competencies:
• Case and/or file management experience
• Experience with resume preparation and job search skills
• Customer services experience and skills

Note: WIOA positions are contingent upon federal grant funding

Minimum Qualifications;
• Associate's degree *and* Three (3) years of related work experience
• Note: Experience may substitute for the degree on a year-for-year basis

Preferred Qualifications
• Knowledge of Microsoft Office Excel
• Knowledge in resume writing and employability skills training
• Preferred qualifications may vary from location to location

Work Environment
This job operates in a professional off ice environment, routinely uses standard office equipment
and t echnologies, and requires business attire and professionalism.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this job,
the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects,
tools, or controls, reach with hands and arms; climb stairs, talk, or hear. The employee must
occasionally lift or move office products and supplies, up to 25 pounds. All physical demands can
be met with reasonable accommodations.

Position Type/Expected Hours of Work
This is a full-time position. This position occasionally requires longer hours and some weekend
work.

Travel
Travel to other campus locations is required. Some overnight travel may be required.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.]

Employment Policy
The Technical College System of Georgia and West Georgia Technical College do not discriminate on
the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age,
political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship
status (except in those special circumstances permitted or mandated by law) in educational
programs, activities, admissions or employment. All applicants will be considered; however, only
selected applicants may be interviewed. Approval of employment does not constitute a contract.
Continued employment is contingent upon job performance and funding.