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Patient Advocate - Milledgeville



Baldwin, GA, USA
Posted on Friday, June 7, 2024

Any given position will close when we determine an adequate candidate pool has been received.

Due to the high volume of resumes/applications received, we are unable to provide the status on each applicant by phone or email. However, please be assured that your resume/application will be evaluated and we will contact you if you are selected for an interview or we need further clarification/information.

Central State Hospital (CSH) is in Milledgeville, the lake country of central Georgia and is Georgia’s antebellum capital. CSH is approximately 2 hours from Atlanta, 2 hours and 30 minutes from Savannah and 1 hour and 45 minutes from Augusta.

Job Description:

Under general supervision, provides personal support services and crisis intervention to clients. May serve as case managers and evaluate, investigate and resolve complaints.

Acts as a liaison between client and service providers. Acts as a liaison and client/victim advocate between the clients/consumers/victims, staff members, other advocates, and service providers.

Assesses legitimacy of complaint and determines if a violation or problem exists. Performs legal support duties, coordination, and outreach relevant to victims.

Provides accurate and thorough information regarding available resources.

Provides crisis intervention services for crime victims. Provides information and referral services.

Receives, documents and investigates complaints from clients, patients, their families or representatives regarding quality of services and violations of individual rights.

Reviews consumers/clients financial status and living situation to make assessments of needs. Screens customer data and makes initial determination of potential eligibility for programs.


Vacation: 15 days each year up to 5 years of service; 18 days each year from 5-10 years of service; 21 days each year for 10 + years of service

Sick Leave: accrual at a rate of 10 hours per month (15 days each year)

Holidays: the state of Georgia recognizes 12 paid holidays

Retirement: 401(k) plan with a matching employer contribution and a Defined Benefit Pension Plan

Available Insurance: Health; Dental; Vision; Legal; Disability; Life & dependent life insurance

Tax Deferred Spending Accounts: Healthcare; Childcare

We are a Federal Public Service Loan Forgiveness Program qualified employer.

*Additional Information - Selected applicant must meet the following standards:

1. Must pass a pre-employment background check (which includes criminal records check, driver's history, and verification of work history) and a post-hire federal background investigation.

2. Successful completion of a pre-employment drug test and will be placed in the pool for the State Random Drug Testing Program.

3. Eligible to work in the U.S.

4. Able to perform the essential functions of the job with or without reasonable accommodation.

**High School and College Degrees Must Be From an Accredited Institution**

Bachelor's degree in a related field from an accredited college or university. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.
Additional Information