Responsibilities

· Abide by Oconee and DBHDD policy and procedures

· Provide direct supervisor to case managers as assigned

· Respond to client related emergencies

· Provide oversight and direction for all services offered to consumers and families in the program.

· Maintain up-to-date consumer files program statistics, including consumer data, and grant related documentation. Complete and submit administrative reports.

· Completes intake documents and processes for consumers.

· Directs case manager(s) for Public Supportive Housing

· Host meetings with Public Supportive Housing consumers monthly.

· Work with Department of Community Affairs to remain in compliance with guidelines.

· Complete House Quality Standards (Quality Control) when needed.

· Participate in weekly case management/supervision meetings and program meetings.

· Assures quality and helps consumers achieve their goals for recovery.

· Identify problem areas quickly to ensure that solutions are established.

· Formulate action plan to improve our program.

· Maintain required certifications (CPI, First Aid/BLS, Caregiver Fire Safety, Defensive Driving)

· Manages human resource and employee relations functions

Ensure that case managers are reviewed to ensure that credentialing is up to date with the Consumer Provider Manual via DBHDD.

· Other relevant duties as assigned