Financial Aid Technician
Georgia.gov
Job Title: Financial Aid Technician
Job Code: 10511
Revised: 5-26-2022
Description: The Financial Aid Technician is responsible for performing administrative, clerical, and customer service
duties in support of the student financial aid process.
Major Duties:
- Greets visitors and answers telephone, disseminates general financial information to students and the public.
- Reviews financial aid source documents. Identifies inaccuracies, such as math errors, missing or inaccurate information, signatures or documentation. Assigns standard pre-established codes and/or other identifying information.
- Enters routine financial aid transactions into appropriate systems i.e. BANNER. Verifies and corrects information entered.
- Maintains financial aid related files and records.
- Performs routine general clerical duties such as ordering supplies, typing, answering telephones and/or related duties.
- Performs accounting-related clerical duties that require familiarity with basic financial aid functions.
- Provides information regarding the financial aid resources available to students and parents.
- Instructs students in correct procedures for completing forms and applications, special requirements
and restrictions and supporting documentation.
- Analyzes and determines status of applications and forms, referring complex problems to the Financial Aid Director.
- Other duties as assigned.
Competencies:
- Oral, written and communication skills
- Proficiency in Windows applications (Word, Excel, Access), Outlook and job related software programs
- Knowledge of student financial aid processes and procedures
- Knowledge of college, state and federal student financial aid programs, regulations and guidelines
- Knowledge of relevant federal and state regulations
- Skill in interpersonal relations and in dealing with the public
- Oral and written communication skills
Driver’s License Requirement: Valid GA Driver License
Monetary Transactions: N/A
Physical Demands:
- The employee occasionally lifts or moves objects of a light to medium weight.
- Work is typically performed with the employee sitting at a desk in an office environment with intermittent sitting, standing, or walking in various settings.
- The employee must be able to lift up to 25 pounds.
- Full range of hand and finger motion is utilized for data entry purposes.
Travel Requirements: Some travel to peer groups or other training/conferences and to the other campuses is required.
Training Requirements:
- Employee understands and agrees to complete all required trainings, to include those mandated by the State of Georgia Governor, by stated deadlines, as a condition of employment.
As set forth in its student catalog, North Georgia Technical College complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, creed or religion, national or ethnic origin, sex (including pregnancy, sexual orientation, and gender identity), disability, age, political affiliation or belief, genetic information, veteran or military status, marital status, or citizenship status (except in those special circumstances permitted or mandated by law). The following persons have been designated to manage inquiries regarding the non-discrimination policies: Dr. Vinson Burdette, VP of Student Affairs, Title IX Coordinator, Clegg Center 211, (706) 754-7711, vinson.burdette@northgatech.edu and Kay Carroll, Student Support & Accessibility Services Coordinator (Section 504), Clegg Center 214, (706) 754-7828, kay.carroll@northgatech.edu at 1500 HWY 197 N, Clarkesville, GA 30523.
For information about North Georgia Technical College please visit https://northgatech.edu
NGTC is EOE