JOB SUMMARY: Under direct supervision, performs a wide range of office administration duties for
assigned functions or program areas, duties may be complex in nature and may involve access to
confidential information. May research, investigate, and/or resolve program data or issues. Drafts
documentation, reports, or presentations. Represents program or unit, provides information and assistance
to internal and external customers.
JOB SPECIFIC DUTIES: Performs a variety of general secretarial, clerical, and administrative support
functions/processes or a few specialized or essential clerical functions in support of a unit or office and
related personnel. May enter data and/or process documents and records. The work includes operating
standard office equipment.
MINIMUM QUALIFICATIONS
The selected candidate must meet the advertised minimum qualifications to include State Entry
Qualifications as well as Agency Specific Minimum Qualifications.
STATE ENTRY QUALIFICATIONS:
 Associate's degree from an accredited college or university
 OR Two years of related experience.
AGENCY MINIMUM QUALIFICATIONS:
 Experience performing general office work to include duties such as secretarial, clerical,
automated communication equipment usage, computer usage, accounting, and/or business
management.
 Experience working in a government environment, or in the area of the advertised vacancy, ie.
Administration, Accounting, HR, Construction, & Maintenance.
 Demonstrated experience in computer skills.
 Demonstrated experience in customer service.
 Demonstrates proper telephone etiquette.
 Ability to conduct limited research to answer customer’s questions.
 Ability to maintain routine clerical records.
 Ability to maintain and update filing, inventory and mailing system.
 Ability to perform basic bookkeeping.
 Ability to prepare all related reports.
 Ability to operate all office machines.
IMPORTANT INFORMATION FOR ALL GDOT JOBS
The interview is just one part of the overall selection process and is not the only criteria used to make the
final selection. In addition to the interview, the final selection is based on the applicant’s work history
and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code),
employee performance reviews, personnel file review (HR & Office Files), criminal background check,
employment reference checks (including references and commendations from Managers and other
relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and
current work history will be considered.
Good Employment Standing:
In accordance with the Interview and Selection Process (ISP), an applicant must have no active
disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include
letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary
demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and
Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee
must have an overall ePerformance rating score of three (3) or higher on their most current
evaluation. Please note that Memorandums of Concern are not considered disqualifying factors. Human
Resources may remove any employee from consideration for selection who is pending a disciplinary
action; however, if the action is resolved in the employee’s favor, he or she will be allowed to compete.
THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT

THIS IS AN UNCLASSIFIED POSITION.
THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE
CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE
PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR
CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.
UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB
SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER.
THE GEORGIA DEPARTMENT OF TRANSPORTATION IS AN EQUAL OPPORTUNITY EMPLOYER