Customer Svc Rep 1 - Cartersville
Georgia.gov
This position is in the Mountain District Office, Cartersville, Georgia. The successful candidate will have excellent communication, organizational and customer service skills. In addition to acting as the receptionist for the office, the position is responsible for answering the main office line and transferring callers to the appropriate specialist or to other programs, branches, etc. within EPD. Other office responsibilities include: handling all incoming and out-going mail and shipments (addressing, assigning postage, drop off/pickup, sorting, etc.); maintaining fleet vehicle logs; maintaining conference room schedules; logging all incoming enforcement orders and checks received as settlements for enforcement orders; researching Georgia Open Records Act (GORA) requests and pulling pertinent office files for review; collecting copying fees for GORA requests; occasional light filing; scanning monthly reports for electronic transmission to other programs; and assisting the Administrative Assistant as needed.
Preference may be given to applicants with:
- Knowledge of general office equipment
- Proficiency in Microsoft Office (Excel, Word & Outlook)
- Experience with electronic file management
- Experience with web-based applications
- Good oral and written communication skills
- Demonstrated ability to complete assignments in an efficient and accurate manner
- Ability to work well with others as a team
The Environmental Protection Division is an Equal Opportunity Employer.