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Workup Coweta

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Customer Service Rep 2 - 00151487

Georgia.gov

Georgia.gov

Customer Service
Atlanta, GA, USA · Georgia, USA · Atlanta, GA, USA
USD 33,042.45-43,500 / year
Posted on Apr 25, 2025

Please visit the DCH jobsite link to review the job posting and apply:

If interested, please apply to:

https://www.governmentjobs.com/careers/dchga/jobs/4918846/customer-svc-rep-2-00151487

Applicants who do not apply using the DCH Jobsite link provided above will NOT be considered.

For other DCH career opportunities, please visit: https://dch.georgia.gov/dch-employment

The Georgia Department of Community Health (DCH) is one of Georgia’s four health agencies serving the state’s growing population of almost 10 million people. DCH serves as the lead agency for Medicaid, oversees the State Health Benefit Plan (SHBP), and includes Healthcare Facility Regulation, impacting one in four Georgians. Through effective planning, purchasing and oversight, DCH provides access to affordable, quality health care to millions of Georgians, including some of the state’s most vulnerable and under-served populations. Six enterprise offices support the work of the agency’s four program divisions. DCH employees are based in Atlanta, Cordele and across the state.

DCH is currently seeking qualified applicants for the position of Customer Service Rep II with the Georgia Composite Medical Board. This is a hybrid position that requires in-office and remote work with the approval of your supervisor. Your days of frequency in the office can change at any time during your employment based on the business needs of the organization.

The Georgia Composite Medical Board licenses physicians, physician assistants, respiratory care professionals, perfusionists, acupuncturists, orthotists, prosthetists, auricular (ear) detoxification specialists, residency training permits, cosmetic laser practitioners, pain management clinics, and genetic counselors. The Medical Board investigates complaints and disciplines those who violate The Medical Practice Act or other laws governing the professional behavior of its licensees.

Under broad supervision, this position performs a wide range of office administration duties for assigned functions or program areas. Duties may be complex in nature and may involve access to confidential information. May research, investigate, and/or resolve program data or issues. Drafts documentation, reports, or presentations. Represents a program or unit, provides information and assistance to internal and external customers.

Please visit the DCH jobsite link to review the job posting and apply:

If interested, please apply to:

https://www.governmentjobs.com/careers/dchga/jobs/4918846/customer-svc-rep-2-00151487

Applicants who do not apply using the DCH Jobsite link provided above will NOT be considered.

For other DCH career opportunities, please visit: https://dch.georgia.gov/dch-employment

High school diploma/GED and two (2) years of experience communicating information in a customer service setting; or one (1) year of experience required at the lower level Customer Svc Rep 1 (GST120) or position equivalent.
Additional Information