Job Description

Job Title: Corrective Action Plan Analyst- Atlanta

Pay Grade: M

Job Summary:

· Review corrective action plans submitted by providers to determine if the plan addresses the identified deficient practice, and the appropriateness of the target implementation date.

· Conduct statewide on-site, unannounced reviews to determine provider compliance with policies and regulations previously identified as deficient.

· Accurately, clearly, and thoroughly document findings of corrective action plan analysis and onsite reviews.

· Accurate, thorough, and timely entry of data into multiple databases.

· Develop and maintain positive working relationships and communicate effectively with providers and other stakeholders, including other DBHDD offices and divisions.

· Participate in meetings and provide updates regarding provider corrective action plans.

· Provide technical assistance to providers.

· Project a professional image through in-person, phone, and electronic communications.

· Plan and prioritize workload to meet day to day needs.

· Maintain and update information in workflow tracking systems as required ensuring information is always organized, up to date and available.

· Read, screen, and respond to correspondence in a timely manner.

· Identify and prioritize critical issues within identified parameters.

· Use sound judgment to respond appropriately to internal and external contacts.

· Independently establish and monitor deadlines to ensure timeliness.

· Execute high quality customer service by anticipating customer needs, providing services accurately, in a respectful and timely manner, and establishing and maintaining effective contact and follow through with customers.

· Collaborate and work effectively as a team member.

· Assist with projects as needed.

· Participate in management/supervisory team meetings and attend trainings.

· Must be available for overnight statewide travel for at least 60% of work hours.

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

• Drug Screening
• TB Evaluation
• Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.