Position Summary: Under limited supervision, the HealthCare 3 Licensing Supervisor manages all aspects of the processing and evaluation of applications and registration for the Board of Nursing and the Board of Music Therapy.

Essential Duties and Responsibilities:

• Evaluates applications to determine that all criteria have been met in accordance with Board laws, rules, and policies.
• Provides a list of administratively licensed individuals for Board approval at each Board meeting.
• Supervises licensing analysts.
• Evaluates licensing analysts as to the quality and quantity of work performed.
• Submits weekly licensing status report to the Executive Director.
• Create goals with the Executive Director regarding processing applications, correspondence, and background checks.
• Suggests needed changes to improve the effectiveness of the application process.
• Revises licensure applications and applicant instructions as needed.
• Reviews and seeks Board guidance (as necessary) regarding applicant reentry, preceptorship proposals, and international graduates’ education.
• Ensures licensing analysts address call tickets within 24-48 hours.
• Ensure licensing analysts notify applicants of deficient items within 7 working days of receiving the application.
• Solicit feedback from licensing analysts to identify processing difficulties.
• Communicate best practices to licensing staff.
• Import transcript and exam information daily
• Work with other boards of nursing and the NLC Commission to refine and streamline processes to comply with eNLC statutes.
• Work with other boards of nursing to implement best practices in Georgia.
• Train and assign daily workload to temporary staff.
• Prepares for GBI audits related to criminal background checks.
• Works with IT and PLB staff on new data system, GOALS, rolling out in September 2025.
• Communicates with APRN applicants regarding protocol agreements with Medical Board, DEA requirements, and practice in Georgia.

Qualifications: Bachelor’s degree in nursing with 2-3 years of nursing experience and 2-3 years of supervisory experience