The Financial Aid Technician is responsible for performing administrative, clerical, and customer service duties in support of the student financial aid process.

This position is responsible for:

• Greeting internal and external customers
• Determining the nature of customer needs and providing timely and accurate information
• Operating a multi-line telephone system as well as responding to and archiving financial aid emails
• Sorting, processing and distributing incoming and outgoing mail and electronic communications
• Processing student financial aid applications and preparing student financial aid files
• Maintaining inventory of all financial aid documents submitted by contributors to determine financial aid eligibility for students
• Assisting with all processes and procedures including financial aid, admissions, advisement, and registration
• Assist with Free Application for Federal Student Aid (FAFSA) outreach to high school and community events
• Performing other duties as assigned

Minimum Qualifications

• High school diploma or GED
• Experience working with the public in a customer service environment, exceptional customer focus is a must.
• One-year documented employment with post-secondary education institution.

Preferred Qualifications (In addition to minimum)

• Associate degree in accounting or related field
• One (1) year or more of financial aid work experience
• Excellent verbal and written communication skills

Physical Demands

The employee occasionally lifts or moves objects of a light to medium weight, up to 25 pounds. Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings. Full range of hand and finger motion may be utilized for data entry purposes.

Salary/Benefits:

Salary is commensurate with education and work experience. Benefits include paid state holidays, annual and sick leave, and the State of Georgia Flexible Benefits package.

Application Deadline:

Position considered open until filled. Candidates must pass a criminal background check. Applicants must submit an electronic application through Team Georgia Careers, and attach cover letter and resume (incomplete submissions will not be considered). Please include your annual salary for each position held.

POSITION CONTINGENT UPON FUNDING AND ALLOCATION OF POSITION.

All male applicants between the ages of 18 and 26 years of age must present proof of Selective Service Registration.

Savannah Technical College is an equal opportunity employer and does not discriminate on the basis of individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

For compliance activities, contact Jasmine Sanders, Title IX and Equity Coordinator, Room A110 or (912) 443-3388, jsanders@savannahtech.edu. Send written correspondence to Savannah Technical College, Attn: Jasmine Sanders, 5717 White Bluff Road, Savannah, GA 31405.

STC is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree.

Candidates may be required to submit a valid Driver’s License, proof of insurability, and/or a driver’s history report for positions involving state travel.

Note: No phone inquiries please. Due to the volume of applications received, we are unable to personally contact each applicant. If we are interested in scheduling an interview, a representative from our college will contact you.