This position will support the Chief Operating Officer.

The incumbent for this role must perform the following duties:

• Under direct supervision, performs a wide range of office administration duties for assigned functions or program areas, duties may be complex in nature and may involve access to confidential information.
• May research, investigate, and/or resolve program data or issues.
• Drafts documentation, reports, or presentations.
• Represents program or unit, provides information and assistance to internal and external customers. Provides administrative support to assigned area.
• Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public.
• Provides program, administrative, and/or technical assistance and interpretation
• Research and resolves detailed program or client issues/questions and prepares documents.
• Provides program, administrative, and/or technical assistance to customers and staff
• Research and/or resolves program or client issues or questions May represent the manager in various matters.
• Supports routine administrative functions for the agency/office, such as travel expenses, car rentals, leases, vendors, contracts, telecommunications, building security, purchasing, billing/credit, inventory, property control, personnel, payroll, and etc.
• Receives additional training, as required, to gain full proficiency and experience in all areas