ENROLLMENT MANAGEMENT COORDINATOR

FULL TIME

MULTIPLE CAMPUS LOCATIONS

MINIMUM QUALIFICATIONS:

Bachelor degree in a related field *and* Two (2) years of experience in an educational environment.

PREFERRED QUALIFICATIONS:

(In addition to the minimum qualifications) Knowledge of BANNER, the student information computer system; at least one (1) year experience working with customers face to face. Must have data entry skills and able to work flexible hours. Bilingual proficiency with the Spanish/English language (verbal and written).

RESPONSIBILITIES:

The Enrollment Coordinator is responsible for the coordination and processing of applications for admission and readmission for a technical college. Major duties include: Monitors applied to admitted and admitted to registered numbers, constantly generating ideas as to increasing yields; Works to manage incoming emails and phone calls to Admissions, creating plans to make sure all are addressed; Works with team to ensure all enrollment-blocking errors cleared weekly; Will help manage CRM communications and troubleshoot technical issues with the CRM; Manages program applications and evaluates the program application process regularly to ensure it meets the needs of students, faculty and staff; Maintains Admissions staff calendar and office coverage at all campus locations; Assists prospective students with the admission and readmission process; Provides information to prospective students about admissions document requirements, programs offered, testing requirements, etc.; Receives and enters applications into the student information system and counsels students on entry test scores; Processes, maintains, scans, and files college and high school transcripts and verifies in-state residency; Evaluates scores and/or previous academic history for admission decision; Provides information by telephone, written correspondence and in person to interested parties regarding application procedures and admissions requirements; Plans and implements student recruitment activities; Processes, completes and maintains necessary documentation, transactions, records, etc. pertaining to registration; Other duties as assigned.

COMPETENCIES:

• Knowledge of college admissions requirements

• Knowledge of admissions testing

• Knowledge of student information system

• Knowledge of CRMs

• Knowledge of community and service delivery area

• Organizational skills

• Skill in interpersonal relations and in dealing with the public

• Decision making and problem solving skills

• Oral and written communication skills

• Skill in the operation of computers and job related software programs

• Skill and ability to perform complex and varied duties in an efficient and confidential manner

SALARY:

Salary commensurate with education and work experience. Benefits include paid state holidays, paid annual and sick leave, and the State of Georgia Flexible Benefits Program.

SPECIAL NOTES:

It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation.

Federal Law requires ID and eligibility verification prior to employment.

All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.

Applicants who need special assistance may request assistance by phoning (770)229-3454.

Only those who are interviewed will be notified of the status of the position. Candidates must successfully complete a criminal background investigation and motor vehicle screening.

The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member, or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.