About McIntosh Trail

At McIntosh Trail Community Service Board, we offer individuals experiencing symptoms associated with mental illness, addictive disease and/or developmental disability the hope for optimal functioning and recovery by providing quality behavioral health services and supports.

Summary

Under general supervision, the Medical Records Clerk maintains client’s health records, retrieves health records for scheduled appointments, files health data, and initiates records for new or transferred clients. They review health records for completeness, files records as required, prepare reports as needed and more.

Responsibilities

· Process incoming and outgoing medical records requests, ensuring timely responses to clients and healthcare providers via email or fax.

· Ensure release of information is in place for all medical records.

· Utilize electronic health record (EHR) systems to input, retrieve, and manage client information efficiently.

· Assist in the organization and filing of physical medical records, ensuring easy access for authorized personnel.

· Adhere to confidentiality guidelines and regulations when managing sensitive client information.

Minimum Qualifications

· High school diploma or GED AND two years’ experience in clerical duties

· Familiarity with medical terminology is essential for understanding patient records and documentation.

· Previous experience in a medical office setting or similar role is preferred.

· Proficiency in using medical record systems and electronic health record (EHR) software is highly desirable.

· Strong attention to detail and organizational skills are critical for maintaining accurate records.

· Excellent communication skills to interact effectively with patients, healthcare providers, and team members.