State Board of Pardons and Paroles Post Release Division-

*** Announcement may close early upon receipt of sufficient Applicant Pool

Admin Assistant 1 (GCIC Terminal Operator)

The Post Release Division is seeking a highly detailed and professional individual to serve as an Admin Assistant 1 (GCIC Terminal Operator) within the Field Services Division.

Job Summary

This position represents the Agency as a GCIC Terminal Operator. Under direct supervision, the incumbent performs a wide range of GCIC terminal functions, including entering warrants and monitoring the main terminal. The job duties are complex in nature and require close attention to detail.

Key Responsibilities

• Terminal Operations: Monitor and back up the main GCIC terminal and respond to hit confirmation requests.

• Warrant Management: Accurately enter and clear warrants as required.

• Teletype Communications: Send teletype holds and releases for District Operations Managers (DOMs) and the Interstate Compact Unit.

• Documentation: Post notes in the Portal regarding parolee arrests and conduct second-person checks for accuracy.

• Reporting: Submit Field Services logs of arrests to DOMs when monitoring the terminal.

• Customer Service: Proficiently respond to telephone inquiries from internal and external stakeholders using competent knowledge and good judgment

  Preferred Qualifications

• Current GCIC certification.

• Proficiency in GCIC, SCRIBE, Portal, and CONS systems.