Staff Accounting Assistant
Georgia Power Company
Staff Accounting Assistant
Position Description – Staff Accounting Assistant
The primary role of the Staff Accounting Assistant is to ensure the accurate and timely posting of customer payments and deposit of funds for Georgia Power’s mailed-in payments, and for multi-account customers served by Alabama, Georgia, Mississippi and Southern Company’s Summary Billing process. The successful candidate will work with a team of staff accounting assistants to sort, scan and process check and electronic payments, provide support to customers and operating company personnel on payment-related research and issue resolution. The role will provide an array of support functions ranging from equipment operation to data entry to research and customer interaction. This is a fast-paced, high-volume environment that respects and acknowledges individual effort. If you are committed to creating positive employee and customer interactions, please submit your resume for consideration.
This position is responsible for the following activities:
Processing incoming payment transactions to accurately post to customers’ accounts
Ensure balancing of deposits with daily posting files
Perform research to ensure timely resolution of payment issues
Monitor and complete exception items
Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer’s needs
We’re looking for candidates that have the following job experience and education:
High School diploma or GED required (additional educational experience is a plus)
Must have a minimum of 1 year of experience in a payment acceptance/processing environment (experience with OPEX equipment and Mavro, BancTec, Wausau, or other payment processing software is a plus)
10-key and Data Entry experience
Possess exceptional verbal and written communication skills
Strong interpersonal skills
Strong decision-making skills
Ideal candidate will have experience working with excel spreadsheets
Ability to develop and maintain relationships at all levels, both internally and externally
Demonstrated ability to be a quick learner and thrive in a fast-paced and often changing environment
Ability to prioritize and flexibly alter daily work schedule to meet changing work volumes
Take personal responsibility for learning and supporting business objectives
Demonstrated problem solving skills
We’re looking for candidates that have the following behavioral attributes:
Model all aspects of Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance
Display a high amount of initiative and strategic thinking to create, implement, and support new ways of doing business and process improvement opportunities
Demonstrate a high level of self-awareness
Desire and ability for continued career growth
Commitment to team environment
Please note that this job description is not intended to be an all-inclusive list
About Southern Company
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 17301
Job Category: Administrative & Clerical
Job Schedule: Full time
Company: Southern Company Services
Share this job
Candidate Profile
Take a few minutes to create or modify your employment profile and to specify your preferred working criteria for future openings matching your interests.
Our Culture & Hiring Process
Learn more about Southern Company’s culture, values, and inclusion initiatives and what our hiring process looks like. You are one step closer to helping us build the future of energy!