Mgr, Business Development

The preferred work location is GPC Corporate Office at 241 Ralph McGill Blvd in Atlanta, but we are open to the successful candidate being located in one of the 11 GPC Distribution Areas.

The successful candidate must be willing to travel to meet employees and customers across state.

Job Summary

The Captive Load Business Development Manager is responsible for implementing, executing, and leading business strategies to achieve key objectives in safety, customer satisfaction, marginal rate (RTP) analysis, totalizations, and relocations associated with customers on a marginal rate or customers that are eligible to be on a marginal rate that are new to our system. This role involves leading a team, optimizing resources, analyzing load forecasts, and managing new service revenue and energy load calculations for regional and statewide business accounts. The Manager will ensure consistent policy application and effective communication with internal stakeholders, including Power Delivery, Pricing and Rates, and Economic Analysis. The role involves providing technical leadership and strategic guidance for business development initiatives across Georgia. The individual will represent the Captive Load Project Executives in discussions regarding the PRICEM profitability model and will assist the Customer Choice Business Development Manager in shaping policies and strategies related to competitive positioning. Strategic initiatives include developing and maintaining a competitive intelligence database informed by a thorough understanding of customer needs, growth ambitions, and expansion objectives. Additionally, the role includes mentoring and coaching the Captive Load Project Executives to help them achieve their professional goals.

Job Experience and Education

• Four-year degree required

• Three to five years’ experience in Region or Sales or Power Delivery preferred

• Commercial and Industrial experience preferred

• Extensive experience in leading cross-functional teams, project management, and problem resolution in a matrix environment

• Excellent overall knowledge of company operations, policies and procedures, power delivery, finance, and the utility industry in general

• Extensive knowledge of region operations, corporate functions, and Georgia Power rates, rules, and regulations

Job Knowledge, Skills & Abilities

• Thorough and detailed understanding of rates, policies, and procedures and the Georgia Territorial Electric Service Act

• Proven track record of success as a leader (formal or informal roles)

• Thorough knowledge of power delivery practices and service offerings preferred

• Excellent interpersonal and communications skills; ability to convey information in a manner that is compelling and convincing; ability to engage individuals at all levels inside and outside the company

• Ability to create a sense of commitment and teamwork with teammates working toward individual and team goals

• Ability to manage multiple priorities and remain effective under pressure

• Results-oriented, dependable, flexible, detail-oriented, and decisive

• Embody a blend of strategic insights, analytical balance, and operational efficiencies

• Experience and knowledge of Georgia Power's financial and profitability model (PRICEM). Ability to communicate effectively with other GPC departments and customers on financial issues

• Extensive experience with advanced rate structures such Real Time Pricing

• Thorough technical knowledge of transmission and distribution practices

• Strong management and entrepreneurial skills with the ability to think outside the box. Imaginative and innovative problem-solver

• Strong organizational and project management skills. Self-motivated and well-organized

• Ability to successfully operate in an intensely competitive environment with competing deadlines

• Ability to work effectively across functions, engaging others, influencing others, building coalitions, and leading cross-functional teams

Job Responsibilities

• Leadership and working manager responsibilities for the Captive Load Project Executives

• Provide leadership to the overall project management work and policy consistency in association with new and existing business development RTP requests for commercial and industrial customers

• Represent the Captive Load Project Executives on all issues related to the PRICEM profitability model

• Develop technical training objectives for the Captive Load Project Executives based on current job performance. Assist on objectives through mentoring and coaching

• Provide employees with adequate information, tools, and resources to facilitate their personal and career development. Actively engage in coaching and mentoring

• Provide technical assistance to Project Executives on complex requests/projects

• Provide Customer Choice Business Development Manager with real-time business perspectives to guide policies, practices, and initiatives related to competitive strategies and work efficiencies

• Manage special projects as assigned by Customer Choice Business Development Manager

• Track performance against goals and provide accurate forecasts of year-end results

• Develop and maintain strong working relationships with principal technical experts in Power Delivery, Pricing & Planning, Finance, Economic Development, and other partner organizations

• Contribute to the performance management process, including encouragement, coaching, training, and providing feedback to the Customer Choice Business Development Manager for performance evaluations of the Project Executives

• Proactively develop new innovative tools and resources for the Captive Load Project Executives

Behavioral Attributes

• Exemplify Our Values

• Ability to work effectively with others in a team environment, manage multiple demands & priorities, use good judgment & make sound decisions on behalf of Georgia Power Company

• Demonstrate high energy and strong initiative

  Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 19053

Job Category: Customer Service

Job Schedule: Full time

Company: Georgia Power

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