Claims & Litigation Specialist (In Ofc 4 Days/Wk)

CLAIMS & LITIGATION SPECIALIST

Please Note: There will be an in-office presence expectation at 241 Ralph McGill Blvd, Atlanta, GA four (4) days per week and/or as additionally required.

(Please do NOT apply if are not willing & able to participate in a 24-Hour on-call rotation when required or be in the office a min of 4 days per week.)

DESCRIPTION

This position will protect the assets of Georgia Power Company and its affiliates by mitigating the financial impact resulting from claims made against the Company. The goals of the position will be met by successfully managing litigation and third-party claims and providing risk guidance to all organizations within Georgia Power Company and its affiliates.

JOB RESPONSIBILITIES

• Manage comprehensive investigations of all serious incidents involving Georgia Power Company and its affiliates in a timely and effective manner.

• Manage resolution of all claims and lawsuits brought against the Company. This is accomplished through coordination with Legal Department, outside legal counsel, and direction of Company personnel.

• Act as company representative in legal proceedings including depositions, mediations, and trials. Collaborate with outside counsel to obtain expert witnesses, assist with jury selection, witness preparation, and responding to subpoenas, interrogatories, and requests for productions of documents.

• Manage cases through review of legal expenses, accurate setting of reserves, continued monitoring of cases for changes in liability/damages, completion of internal reports, and reporting to excess insurance carrier.

• Comply with reporting requirements of state and federal agencies.

• Assist region operations personnel by providing guidance for the effective resolution of third-party property damages claims.

• Provide guidance to personnel responsible for cost recovery initiatives such as asset damage collections as well as other debts owed the company.

• Provide advice and counsel to other business units regarding liability avoidance and loss control issues

• In consultation with Legal Department, support the business needs of other departments by providing appropriate risk control documents such as contracts, liability waivers, confidentiality agreements, releases etc.

• Provide excellent customer service by responding to and fulfilling requests from internal and external organizations and entities. Requests typically come from local, state, and federal governments, schools, clubs, trade organizations, business and chamber of commerce groups, and non-profit organizations. Embody the principles of being "A Citizen wherever we serve."

JOB REQUIREMENTS

Education, Experience, Knowledge, Skills & Abilities:

• Understanding of Electric distribution and transmission system operations highly desired.

• Experience coordinating defense of claims is recommended

• Knowledge of the Company's organizational structure and the operation of its business units is desirable

• Excellent customer service skills

• Demonstrated ability to prioritize and perform multiple tasks with high level of effectiveness

• Capable of completing complicated job assignments

• Excellent written and oral communication skills

• Excellent negotiating skills and experience negotiating with customers preferred

• Ability to effectively manage relationships with diverse customer and client base. This includes external and internal customers as well as all levels of management within the Company.

• Occasional travel and 24-hour on-call availability.

• Ability to effectively resolve confrontational and adversarial situations while maintaining customer focus and Our Values.

• Demonstrate analytical, critical, and strategic thinking toward problem resolution.

• Strong organizational and time management skills with the ability to manage multiple complex matters simultaneously.

Behavioral Attributes:

• Effective and consistent demonstration of Our Values

• Embrace, Learn, Exhibit and Act in Intentional Inclusion

• Exhibits a positive attitude and professionalism

• Takes ownership of customer requests and follows them through to completion

• Provides support, back-up and feedback to coworkers

• Effective communication skills; shares knowledge

• Strong organizational skills

• Attention to detail & accuracy

• Proficiency Time Management

• Self- Motivated

  Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 19286

Job Category: Legal & Compliance

Job Schedule: Full time

Company: Georgia Power

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