Join Piedmont to move your careerin the right direction.Stay for thediverseteamsyoulllove, a sharedpurpose, and schedule flexibility that frees you to live for what matters both in and outside of work.Youllfeel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders arein your corner, invested inyour success. Our wellness programs and comprehensive total benefits and rewards meet your needstoday andhelp youplan for the future.

Responsibilities: Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications: Education

H.S. Diploma or General Education Degree (GED) Required
Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred

Work Experience

1 year of experience in customer service, preferably in a healthcare environment Required
Experience working with complex customer service situations Preferred

Licenses and Certifications

None Required

Business Unit : Company Name: Piedmont Athens Regional Hospital

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