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Institutional Effectiveness Specialist

West Georgia Technical College

West Georgia Technical College

Clarkesville, GA, USA
Posted on Apr 2, 2026

JOB SUMMARY:

The Institutional Effectiveness Specialist supports the institution’s planning, research, accreditation, and evaluation functions. This position assists with data collection and analysis, institutional assessment, accreditation processes, and continuous improvement initiatives that ensure compliance with state, federal, and accreditation requirements.

Major Duties:

  • Participate in the design, development, and implementation of institutional planning, evaluation, and research processes.

  • Review institutional planning and evaluation documents; collect and analyze quantitative and qualitative data.

  • Support accreditation reporting and site visit preparation, including gathering evidence, organizing documentation, and preparing compliance reports.

  • Use database, statistical, and spreadsheet software to collect, evaluate, and report data; create tables, charts, infographics, and dashboards.

  • Provide technical assistance and monitor federal program compliance.

  • Update institutional policies and procedures.

MINIMUM QUALIFICATIONS:

  • Associate’s degree from a regionally accredited college or university

Note: Experience may substitute for the degree on a year-for-year basis

COMPETENCIES:

  • Knowledge of evaluation and planning processes and applicable federal and state laws.

  • Understanding of accreditation requirements and procedures.

  • Proficiency with statistical, database, spreadsheet, and presentation software.

  • Ability to build and maintain strong relationships.

  • Skill in operating computers and job-related software programs.

  • Strong analytical and communication skills.

  • Effective interpersonal skills and the ability to communicate clearly with the public.

  • Ability to maintain confidentiality and manage multiple tasks.

  • Strong decision making and problem-solving skills.

PREFERRED QUALIFICATIONS: (in addition to minimum qualifications & competencies):

  • Two or more years of experience in institutional research or data analysis.

  • Experience using tools and applications such as Intellimas, PowerBI, SharePoint, and Watermark.

ACKNOWLEDGEMENT:

This job description has been prepared to assist in defining responsibilities, physical demands, working conditions, and skills needed. It is not intended to be a complete list of job duties, responsibilities, and/or essential functions. The descriptive characteristics of this position are representative of those an employee must meet or will encounter while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. North Georgia Technical College retains the right to add or change any section of this description as necessary.

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

North Georgia Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.

The following persons have been designated to manage inquiries regarding the non-discrimination policies: Dr. Fran Chastain, Dean of Student Support and Engagement, Title IX Coordinator, Clegg Center 212, (706) 754-7855, fran.chastain@northgatech.edu and Joanna Velazquez, Student Support and Accessibility Service Coordinator, Clegg Center 214, (706) 754-7828, joanna.velazquez@northgatech.edu at 1500 Hwy 197 N, Clarkesville, GA 30523

Associate's degree in education, data collection, or closely related field *and* Three (3 years of related work experience Note: Experience may substitute for the degree on a year-for-year basis.
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