Complex Case Planning List Administrator- Region 1 Field Office- Cumming

West Georgia Technical College

West Georgia Technical College

Forsyth, GA, USA

Posted on Apr 23, 2026

Job Title: Complex Case Planning List Administrator- Region 1 Field Office- Cumming

Pay Grade: I

Workplace: Remote

Travel: Extensive

Job Summary:

The candidate chosen for this position will perform the duties listed below in multiple counties in Metro Atlanta and throughout North Georgia. The position is field based with supervision from the respective Field Office.

§ Assists complex individuals who have been prioritized for a NOW or COMP waiver with the waiver service entry process to complete required documentation necessary for waiver service entry; these individuals may be in a hospital, treatment facility, crisis unit, or crisis home in Georgia or out-of-state.

§ Communicates with individuals in a manner appropriate to the individual's abilities to gather required information; communicates with families and other authorized parties to obtain information necessary to maintain awareness of changing circumstances, current level of need, and specific support needs.

§ Communicates and collaborates with stakeholders who may use direct and time-focused language regarding discharge of the individual; provides regular updates about service entry.

§ Assists individuals with IDD with selecting service providers by providing information and facilitating meetings with potential providers.

§ Develops and maintains knowledge of community resources and maintains a network of community contacts; uses this knowledge to educate and advise families and providers/caregivers and make necessary referrals for nonwaiver supports.

§ Participates in regional planning list meetings to collaborate with other team members and improve knowledge.

§ Reports concerns of abuse, neglect, exploitation, or immediate risk as required by policy.

§ Complies with HIPAA and all DBHDD policies regarding confidentiality of protected health information.

Preferred Qualifications ‐ External:

§ Experience with or knowledge of individuals with intellectual/developmental disabilities, Medicaid waivers, and DBHDD I/DD services; experience working successfully without daily contact with a supervisor.

For benefits information, please visit: https://careers.dbhdd.ga.gov/why-dbhdd/

Employment Requirements
To ensure the safety and wellbeing of our employees, individuals and communities we serve, certain positions within DBHDD may require evaluations, vaccinations, professional licensure and certifications. Licenses must be current and enable providers to practice within the State of Georgia.

The following are a listing of evaluations and vaccinations that may be required for employees, including those not involved with direct care:

  • Drug Screening
  • TB Evaluation
  • Annual Influenza*

*Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

DBHDD is an Equal Opportunity Employer
It is the policy of DBHDD to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT.

Bachelor's degree in a related field from an accredited college or university and two (2) years of job-related experience; or two (2) years of experience at the lower level Social Svcs Prgm Coord 1 (SSP030) or position equivalent. Note: Some positions require eligibility for licensure.
Additional Information