Manufacturing Service Coordinator
Yamaha Motor Manufacturing Corporation of America
Newnan, GA, USA · Georgia, USA · Newnan, GA, USA
Posted on Sep 12, 2025
Start your new career as a Manufacturing Service Coordinator with MAU in Newnan, GA.
As a Manufacturing Service Coordinator, you will support customer care and after-sales service for partners across the Americas. In this role, you’ll handle service inquiries, coordinate parts and service requests, maintain inventory levels, and create service opportunities to drive customer satisfaction. This is a direct-hire opportunity with excellent pay, benefits, and career growth potential.
About the Client
Our client is a global leader in specialized manufacturing, dedicated to delivering innovative and sustainable solutions that serve customers worldwide.
What We Offer
What We’re Looking For
What You’ll Do as a Manufacturing Service Coordinator
Physical Demands & Work Environment
As a Manufacturing Service Coordinator, you will support customer care and after-sales service for partners across the Americas. In this role, you’ll handle service inquiries, coordinate parts and service requests, maintain inventory levels, and create service opportunities to drive customer satisfaction. This is a direct-hire opportunity with excellent pay, benefits, and career growth potential.
Our client is a global leader in specialized manufacturing, dedicated to delivering innovative and sustainable solutions that serve customers worldwide.
- Pay: $25–$29 per hour
- Shift: Monday–Thursday, 7:00 AM – 5:30 PM, with occasional Fridays (7:00 AM – 12:00 PM)
- Direct-hire opportunity
- Health, dental, and vision benefits
- 401(k) plan
- PPE provided
- Career advancement opportunities
- Higher education degree with a technical focus OR 3 years of experience in a technical/service support role
- Minimum 1 year of experience in customer care or after-sales support
- Experience working with CRM systems (Salesforce preferred) and computer-based inventory control systems
- Strong communication and problem-solving skills
- Ability to multitask and meet deadlines in a fast-paced environment
- Flexibility to support customer needs as required
- Respond to daily incoming service inquiries and ensure timely resolution of customer issues
- Process and follow up on parts and service requests for partners across North and South America
- Create recommended parts lists, service packages, and warranty dispatches
- Maintain stock levels of key parts and components
- Utilize Salesforce CRM to document and close cases with accurate costs, actions, and root causes
- Partner with account managers to upsell spare parts packages
- Ensure adherence to ISO 9001 Quality Management System standards
- Support finance with invoice closure and follow-up
- Promote a safety-first culture at both client sites and company facilities
- Perform other tasks as assigned
- Regularly required to talk, listen, sit, stand, walk, and use hands
- Occasionally lift/move up to 30 lbs
- Specific vision abilities required (close, distance, ability to adjust focus)
- Noise level typically low to moderate