Director of Workforce Solutions (Talent Services & Managed Services)
People & HR
Georgia, USA · Augusta, GA, USA
Posted on Jul 15, 2026
MAU is hiring a Director of Workforce Solutions (Talent Services & Managed Services) in Augusta, GA. As the Director of Workforce Solutions, you will provide strategic leadership for Talent Services and Managed Services operations across a multi-site territory, driving profitable growth, operational excellence, client satisfaction, and workforce solutions that deliver measurable business results.
Benefits Package
- Competitive Compensation Package
- Medical, Dental, and Vision Benefits
- Paid Holidays (11)
- Paid Vacation
- Great work environment
- Employee Assistance Program (EAP)
- Care Partners Program
- Health Club Reimbursement Program
- Additional supplemental benefit programs
- 401(k)
- Salary Continuation
- Educational Reimbursement
- FMLA available after 12 months of service
- Monday-Friday | 8:00 AM to 5:00 PM
- Occasional evenings and weekends as business needs require
- Senior Director
- Vice President
- Bachelor's degree in Business, Human Resources, or a related field
- 8+ years of progressive leadership experience in workforce solutions, staffing, recruiting, managed services, consulting, manufacturing operations, human resources, or related industries
- 5+ years of leadership experience
- Demonstrated success leading multi-site operations, workforce solutions, or client service teams across multiple locations
- Proven experience managing profit and loss performance, operational metrics, client satisfaction, and profitable business growth
- Strong consulting, relationship management, negotiation, and conflict resolution skills
- Demonstrated business development experience with a history of growing client relationships and operations
- Experience developing and presenting strategic business plans to executive-level stakeholders
- Experience managing recruiting performance metrics and operational KPIs
- Ability to thrive in a fast-paced, rapidly changing environment while managing multiple priorities
- Demonstrated ability to mentor, coach, and develop leaders
- Knowledge of applicable employment laws
- Ability to travel regionally and nationally
- Experience leading AI enablement initiatives and utilizing AI tools
- Experience developing strategic technology-driven workforce solutions
- Executive-level communication and presentation skills
- Strategic leadership and business acumen
- Strong commercial mindset with a focus on revenue growth
- Excellent collaboration, organizational, and time management skills
- Analytical and problem-solving abilities
- Advanced Microsoft Office and business analytics experience
- Innovation mindset with a commitment to continuous improvement
- High level of professionalism, credibility, flexibility, and initiative
- Strong commitment to quality, ethics, and customer service
- Lead Talent Services and Managed Services operations across an assigned multi-state territory
- Develop and execute territory strategies aligned with organizational goals and workforce market trends
- Drive profitable revenue growth through client retention, service expansion, and new business opportunities
- Partner with Sales and Business Development teams on proposals, presentations, and strategic account growth
- Build and maintain executive-level client relationships while serving as a trusted workforce solutions advisor
- Manage profit and loss performance, budgeting, forecasting, and financial planning for assigned operations
- Analyze business performance and implement corrective actions to achieve operational and financial objectives
- Ensure appropriate staffing levels while coaching, mentoring, and developing future leaders
- Establish performance objectives, monitor KPIs and OKRs, and implement continuous improvement initiatives
- Collaborate with Business Analytics teams to develop forecasting models, workforce analytics, and operational reporting
- Prepare and deliver executive business reviews, workforce analytics, and strategic presentations
- Drive customer satisfaction through proactive communication, workforce planning, and service excellence
- Identify opportunities to improve operational processes, technology adoption, automation, and service delivery
- Lead cross-functional initiatives supporting organizational growth, change management, and operational excellence
- Foster an "Everyone Sells" culture while identifying cross-selling opportunities across MAU solutions
- Primarily works in a professional office environment
- Regular travel to customer locations, including office and manufacturing environments
- Customer sites may include industrial equipment, powered industrial vehicles, non-temperature-controlled environments, and GMP clean room settings
- Must be comfortable working in varying operational environments
- Ability to stand and walk for up to 8 hours
- Ability to sit for up to 8 hours
- Up to 35% regional travel with occasional overnight travel
This position may directly supervise:
- Regional General Managers
- General Managers
- Site Managers
- On-Site Supervisors
- Administrative Support personnel