MAU is hiring a Customer Data & CRM Administrator for our client in Beloit, WI. As a Customer Data & CRM Administrator, you will maintain accurate customer records, support customer data management processes, and ensure information integrity across CRM and related business systems. This is a short-term contract assignment.

Benefits Package

• Health insurance

• Dental insurance

• Vision insurance

Required Education and Experience

• Experience with CRM systems, customer data management, or administrative support

Preferred Education and Experience

• Associate's degree or equivalent experience in business administration, customer service, data management, or a related field

General Requirements

• Demonstrate strong attention to detail and commitment to data accuracy

• Demonstrate proficiency in Microsoft Office applications, particularly Excel

• Possess strong organizational and record-keeping skills

• Demonstrate excellent written and verbal communication skills

• Manage multiple priorities and maintain confidentiality of customer information

• Maintain data accuracy and integrity

• Apply customer relationship management (CRM) skills

• Demonstrate effective organization and documentation

• Apply strong attention to detail

• Demonstrate effective communication skills

• Apply time management skills

• Support reporting activities

• Apply problem-solving skills

• Collaborate effectively

Essential Functions

• Enter, update, and maintain customer contact information in CRM and business systems

• Maintain customer master data records, including MSAs, contracts, and related documentation

• Collect and provide customer data and inputs to support forecasting activities

• Maintain accurate customer shipment history and order records

• Track customer onboarding progress and required documentation

• Update CRM systems following customer meetings, site visits, and follow-up activities

• Maintain customer communication logs, activity records, and action item trackers

• Ensure data accuracy, completeness, and consistency across customer databases and systems

• Support reporting activities by providing accurate customer information and records

• Coordinate with internal teams to resolve data discrepancies and maintain data quality